Shipping policy
SHIPPING POLICY
At Rise Athletics™, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after purchase.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Processing times may be slightly longer during holidays, promotions, or periods of high order volume.
Estimated Delivery Times
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 7–15 business days
Europe: 7–15 business days
Other International Destinations: 10–20 business days
Please note that delivery times are estimates and are not guaranteed.
Tracking Information
Once your order has shipped, a tracking number will be sent to the email address provided during checkout.
Please allow 2–5 business days for tracking updates to appear in the carrier's system.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to:
• Customs inspections
• Severe weather conditions
• Carrier delays
• High shipping volume periods
• Unexpected logistical disruptions
Rise Athletics™ is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, we cannot guarantee delivery and are unable to issue refunds for orders shipped to the address provided by the customer.
Lost Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly first.
If you still require assistance, contact our support team and we will do our best to help investigate the issue.
Address Changes
Address changes may only be requested within 12 hours of placing an order.
After this period, we cannot guarantee that shipping information can be modified.
Contact Us
If you have any questions regarding your shipment, please contact us at:
info@riseathleticstm.store
Thank you for choosing Rise Athletics™.